1. Acceptance of Terms
By downloading, accessing, or using the MedVault mobile application (“App”), you agree to be bound by these Terms & Conditions (“Terms”).
If you do not agree, you must not use the App.
2. About MedVault
MedVault is a digital platform that connects patients with clinics and laboratories, enabling users to:
- Access and manage lab test results
- Store medical records
- Interact with healthcare providers
MedVault does not provide medical advice, diagnosis, or treatment.
3. Eligibility
You must be at least 18 years old to use the App.
If you are under 18, you may only use the App under the supervision of a parent or legal guardian.
4. User Account Responsibilities
When creating an account, you agree to:
- Provide accurate and complete information
- Keep your login credentials secure
- Be responsible for all activities under your account
You must notify us immediately of any unauthorized access.
5. Use of the App
You agree to use MedVault only for lawful purposes and not to:
- Misuse or attempt to hack the system
- Upload false, misleading, or harmful information
- Violate any applicable laws or regulations
We reserve the right to suspend or terminate accounts that violate these Terms.
6. Medical Disclaimer
MedVault is a technology platform only.
- We do not provide medical advice
- Lab results and reports are provided by third-party healthcare providers
- Always consult a licensed healthcare professional for medical decisions
7. Data, Tracking & Analytics
To improve user experience and app performance, MedVault may use tracking and analytics tools.
a. Analytics Usage
We may collect:
- App usage behavior
- Device and performance data
- Crash reports
b. Purpose
This data is used to:
- Improve app functionality
- Fix bugs and technical issues
- Enhance user experience
c. User Control
- Where required, we request your consent before tracking
- You can manage tracking permissions through your device settings
d. Third-Party Tools
We may use trusted third-party services (e.g., Firebase or similar tools), which process data according to their own policies.
8. Privacy
Your use of the App is also governed by our Privacy Policy.
We encourage you to review it carefully.
9. Intellectual Property
All content in the App, including:
- Design
- Text
- Graphics
- Software
is owned by MedVault or its licensors and is protected by intellectual property laws.
You may not copy, distribute, or modify any part of the App without permission.
10. Third-Party Services
The App may include links or integrations with third-party services (clinics, labs, or tools).
We are not responsible for:
- Their services
- Their accuracy
- Their privacy practices
11. Limitation of Liability
To the maximum extent permitted by law:
MedVault shall not be liable for:
- Any medical decisions made based on information in the App
- Errors or delays in lab results
- Loss of data or service interruptions
Use of the App is at your own risk.
12. Service Availability
We aim to keep the App available at all times but do not guarantee uninterrupted access.
We may:
- Update or modify the App
- Temporarily suspend services for maintenance
13. Termination
We may suspend or terminate your access if:
- You violate these Terms
- You misuse the platform
You may stop using the App at any time.
14. Changes to Terms
We may update these Terms from time to time.
Continued use of the App after updates means you accept the revised Terms.
15. Contact Us
For any questions regarding these Terms:
Email: [email protected]
Website: www.medvaultapp.com
Phone: +9613068830