1. What is this app used for?
This app allows patients to easily access, track, and manage their laboratory test results in one secure place. It also connects patients with participating clinics and laboratories.
2. How do I access my lab test results?
Once your test is processed by a participating clinic or laboratory, your results will automatically appear in your account within the app.
3. Is my medical information secure?
Yes. Your health data is protected using advanced security and encryption technologies to ensure your personal medical information remains private and confidential.
4. Can I share my test results with my doctor?
Yes. The app allows you to easily share your results with your doctor or healthcare provider when needed.
5. Do I need to create an account?
Yes. Creating an account allows you to securely store and access your test results and health records anytime.
6. What if my clinic is not listed in the app?
We are continuously expanding our network of clinics and laboratories. If your clinic is not yet listed, you can suggest it to be added.
7. Can I download or print my lab reports?
Yes. You can download your lab reports directly from the app and share or print them if required.
8. Is the app free to use?
Yes. The app is free for patients to access their test results and manage their health information.
9. How will I know when my results are ready?
You will receive a notification as soon as your laboratory results are available.
10. Who can I contact for support?
If you need assistance, you can contact our support team directly through the app.